BACK TO FRESH STARTS · JOHANNESBURG

Washing machine repairs.
Let’s get it sorted.

From a drum that won’t spin to a load that won’t drain, get a clear repair plan for your washing machine.

Appointments, assessment charges and model support confirmed on enquiry.

Washing machines

UNDERSTAND THE SYMPTOMS

What’s gone wrong?

Not spinning or finishing a cycle

An unbalanced load, drainage fault, door-lock problem or drive fault can interrupt a cycle. Tell us whether water remains inside and at which stage the machine stops.

Water not draining or filling

A drain problem is different from a fill problem. Note whether the drum stays dry, fills slowly or holds water after the cycle, and include any displayed error code.

Leaking, shaking or unusual noise

Tell us whether the leak appears near the door, underneath or at a hose connection. A grinding noise, heavy vibration or movement across the floor is a reason to pause use and request an assessment.

Diagnosis before decisions.

A washing machine has several connected systems: water supply, drainage, door locking, drum movement and electronic control. An error code is a useful clue, but it is not a diagnosis on its own. We use the symptoms and assessment to distinguish a small component fault from a larger repair.

Appliances to ask us about

Front loaders, top loaders and washer-dryer combinations. Brand, model and parts availability determine the repair options.

A CLEAR PATH FORWARD

Your next steps.

01 / Share the details

Send your suburb, brand, model and fault. Include a clear photo or the exact error code if you can.

02 / Confirm the visit

Agree the assessment arrangements and charges. Let us know about stairs, estates or fitted installations.

03 / Consider the quote

Discuss the recommended work, parts, timing and applicable cover before approving the repair.

A QUICK ANSWER

Before you book.

Should I replace a washing machine that will not spin?+

Not necessarily. Drainage and door-lock faults can prevent spinning even when the motor is working. An assessment helps compare the repair with the machine’s condition and replacement cost.

How much will my appliance repair cost?+

The cost depends on the model, diagnosis, parts and access. Ask about call-out and assessment charges when booking. Confirm the repair quote before approving work.

Can you come out today?+

Call or WhatsApp to ask for the earliest available appointment. Timing depends on your area, the booking schedule and the work required; same-day attendance is not guaranteed.

ONE CONVERSATION AWAY

Your appliance.
Our next conversation.

Book an appliance repair Or call 067 704 2227

HELP WITH A SPECIFIC FAULT

What is your appliance doing?

Call FranckBook a repair
FRANCK · HERE TO HELP

What can we help you find?

Search repairs, fault guides and local service areas.

Prefer to talk? 067 704 2227

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